At Southern Orthopaedic Surgeons, we’re always looking for ways to make your experience smoother, faster, and more convenient—because your time and your health matter. That’s why we’re excited to introduce Sunny, our new AI voice assistant, launching today.
What is Sunny?
Sunny is our AI assistant—a smart, friendly voice that helps patients manage their appointments quickly and easily over the phone. When you call our office, you may hear Sunny offering to:
- Confirm upcoming appointments
- Reschedule if your plans change
- Cancel an appointment you no longer need
This new service means less time on hold and faster service for simple scheduling needs. Sunny is available around the clock and responds instantly—giving you more control, whenever you need it.
Prefer to speak with a real person?
No problem. You can say “operator” at any time during the call to be connected to a member of our team. Our staff is always here and ready to help.
Why Sunny?
We chose the name Sunny because it reflects our goal: to make every part of your care experience bright, simple, and stress-free. This AI assistant is just one more way we’re using technology to better serve you.
What’s Next?
We’re committed to staying at the forefront of innovation and patient-centered care. Whether you’re calling us, visiting in person, or checking in online—SOS is here to make orthopaedic care more accessible than ever before.
Thank you for choosing Southern Orthopaedic Surgeons.
– The SOS Team
