Southern Orthopaedic Surgeons offers rewarding careers in a team atmosphere.


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Revenue Cycle Manager

Job Description:
This is a full-time position located at our main office, responsible for overseeing the billing and coding staff along with making day-to-day decisions; responsible for understanding and ensuring all procedures are coded within regulatory mandates; assists with following up on insurance claims, and submit appeals as needed. This position is responsible for directing and coordinating the overall functions of the billing and coding office to ensure maximization of cash flow while improving patient, physician, and other customer relations. The Revenue Cycle Manager position requires the ability to produce and present detailed billing activity reports.

Duties & Responsibilities:

  • Oversees the operations of the billing department, encompassing medical coding, charge entry, claims submissions, payment posting, accounts receivable follow-up, and reimbursement management
  • Serves as the practice expert and go to person for all coding and billing processes
  • Plans and directs patient insurance documentation, workload coding, billing and collections, and data processing to ensure accurate billing and efficient account collection
  • Analyze billing and claims for accuracy and completeness; submit claims to proper insurance entities and follow up on any issues
  • Follow up on claims using various systems, i.e. practice management and  clearinghouse
  • Maintains contacts with other departments to obtain and analyze additional patient information to document and process billings
  • Prepares and analyzes accounts receivable reports, and weekly and monthly financial reports in concert with the Chief Executive, Director of Administration and Director of Operations. Collects and compiles accurate statistical reports.
  • Audits current procedures to monitor and improve efficiency of billing and collections operations
  • Ensures that the activities of the billing operations are conducted in a manner that is consistent with overall department protocol, and are in compliance with Federal, State, and payer regulations, guidelines, and requirements
  • Participates in the development and implementation of operating policies and procedures
  • Reviews and interprets operational data to assess need for procedural revisions and enhancements; participates in the design and implementation of specific systems to enhance revenue and operating efficiency
  • Analyzes trends impacting charges, coding, collection, and accounts receivable and take appropriate action to realign staff and revise policies and procedures with the approval of Director of Administration and/or Chief Executive Officer.
  • Keep up to date with carrier rule changes and distribute the information within the practice.
  • Understands and remains updated with current coding and billing regulations and compliance requirements.
  • Maintains library of information/tools related to documentation guidelines and coding
  • Supervises billing office personnel, which includes work allocation, training, and being available for staff needs; motivates employees to achieve peak productivity and performance
  • Provides, oversees, and/or coordinates the provision of training for new and existing billing staff on applicable operating policies, protocols, systems and procedures, standards, and techniques
  • Coordinates team member time off in a manner that does not negatively impact necessary daily functions.
  • Other duties as assigned by the Director of Administration and/or Chief Executive Officer.
  • Performs all duties and responsibilities in an efficient, team-oriented manner
  • Accountable for being knowledgeable and understanding of all aspects of the billing and coding staff duties to include:
    • Entering patient demographics and insurance information
    • Verifying patient eligibility and benefits for upfront collection on unmet deductibles and co-insurance
    • Responsible for reviewing operative reports within three business days of procedure/surgery
    • Enter charges accurately according to insurance payers/contracts
    • Submitting clean claims by attaching necessary documentation for payment
    • Follow-up on electronic claims and paper claims
    • Posting insurance payments to patient accounts
    • Submit all secondary claims when necessary
    • Refund money owed to patient or insurances
  • Conducts self in a manner that reflects a positive representation of the company, and encourages others to do the same.
  • Observes strict patient confidentiality


  • Associates degree, preferably in business administration or related field; Bachelor degree preferred. 7+ years of medical insurance/healthcare revenue cycle experience will be considered in lieu of the degree.
  • Medical coding certification required
  • Minimum of 3 years medical insurance/healthcare billing and collections experience in a medical practice or health system, with a deep understanding of medical billing rules and regulations. Orthopedic preferred.
  • Two years supervisory or management experience preferred

Normal Hours of Work: Full time

To apply: Please submit request along with cover letter to Ashley Mason

Attn: Ashley Mason, Business Office Manager

The deadline for receipt of requests will be March 11, 2020

Southern Orthopaedic Surgeons is an Equal Opportunity Employer.
Posting Date March 5, 2020


Job Title: Controller

Department: Finance

Immediate Supervisor Title: Chief Executive Officer

Job Supervisory Responsibilities: Finance department

General Summary:

An exempt position responsible for organizing and maintaining financial accounting systems, including accounts payable, general ledger, accounts receivable, employee payroll, cash disbursements, financial statements, and tax information.

Essential Job Responsibilities:

  1. Develops and implements department objectives with Chief Executive Officer and staff including short- and long-range accounting programs in budgeting, profit analysis, accounting systems, cost reporting, and internal auditing.
  2. Directs financial accounting functions to ensure timely and accurate reporting of financial information. Develops and implements policies and procedures to ensure compliance with regulatory agencies.
  3. Works with CEO and accountant to develop and approve financial statements, including balance sheets, profit/loss statements, and analysis of variances in accounts, ratios, income/expense, as well as investment analysis, e.g., effects of fee changes on costs and profits, return on investment.
  4. Interacts with auditors, lenders, and other third-party agencies regarding accounting and finance functions.
  5. Develops and monitors the internal audit program to ensure internal financial controls. Oversees any other special financial audits.
  6. Prepares statistical information and reports for management, government, and other agencies.

Bachelor’s degree in finance or accounting. Master’s degree in finance preferred.

Minimum three years of financial management experience including two years in a health care organization.

Other Requirements: CPA preferred.

Performance Requirements:


  1. Knowledge of finance and accounting functions, including budgeting, credit, investments, and internal controls.
  2. Knowledge of computer systems, spreadsheet and financial systems programs and applications.
  3. Knowledge of management practices.
  4. Knowledge of strategic business objectives and employee performance objectives.


  1. Skill in analyzing financial data and preparing appropriate related reports.
  2. Skill in relating organizational objectives to financial policies on costs, fees, credit, etc.
  3. Skill in exercising initiative, judgment, discretion, and decision-making to achieve organizational objectives.
  4. Skill in establishing and maintaining effective working relationships with patients, medical staff, auditors, and the public.
  5. Skill in identifying and resolving accounting and financial problems.


  1. Ability to prioritize responsibility and work under multiple priorities.
  2. Ability to work creatively with management and department staff to achieve objectives.
  3. Ability to communicate effectively and clearly.

Equipment Operated: Standard office equipment including computers, fax machines, copiers, printers, telephones, etc.

Work Environment: Position is in a well-lighted office environment. Occasional evening and weekend work.

Mental/Physical Requirements: Involves sitting approximately 90 percent of the day, walking or standing the remainder.

To apply: Please submit request along with cover letter to Ashley Mason

Attn: Ashley Mason, Business Office Manager

Southern Orthopaedic Surgeons is an Equal Opportunity Employer.

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